Question 1

How much compensation for a delayed ferry?

Accepted Answer

25% of the ticket price when the arrival delay passes the duration-based threshold (1h/2h/3h/6h for crossings of up to 4h/4-8h/8-24h/over 24h), rising to 50% when the delay exceeds double the threshold (Regulation (EU) 1177/2010 Art. 19).

Question 2

What is the deadline for a ferry compensation claim?

Accepted Answer

You must submit the complaint to the carrier within 2 MONTHS of the sailing date (Art. 24) — the carrier then has 1 month to acknowledge and 2 to answer.

Question 3

Can the ferry company refuse compensation because of weather?

Accepted Answer

Only if it PROVES the weather endangered the safe operation of the ship (Art. 20(4)) — the burden of proof is the carrier\u2019s, not yours.

Question 4

Do cruise ships owe this ferry compensation?

Accepted Answer

No — Art. 2(1)(c) exempts cruises from the delay-compensation and re-routing articles. Cruise remedies come from the ticket contract, the US FMC 3-day nonperformance refund rule, and the Athens Convention for baggage.

Scheduled crossing	25% at	50% beyond	Basis
Up to 4h	1h+ late	2h late	Art. 19(1)(a) — journeys up to 4h: 25% at 1h+ arrival delay (50% beyond 2h)
Up to 8h	2h+ late	4h late	Art. 19(1)(b) — journeys 4–8h: 25% at 2h+ (50% beyond 4h)
Up to 24h	3h+ late	6h late	Art. 19(1)(c) — journeys 8–24h: 25% at 3h+ (50% beyond 6h)
Over 24h	6h+ late	12h late	Art. 19(1)(d) — journeys over 24h: 25% at 6h+ (50% beyond 12h)

Ferry late? 25–50% back — but mind the 2-month deadline

The band table (Art. 19)

Departure delayed 90+ minutes?

The weather defense

Deadlines